Privacy Policy (voicetactix.com)

Effective date: May 1st, 2025
This Privacy Policy explains how Voicetactix GmbH collects, uses, stores, and discloses personal data when you visit voicetactix.com and when you contact us through the site. By using the website, you acknowledge that your information will be handled as described here. For questions or requests about this Policy or your data, please write to info@voicetactix.com.
We process information you provide directly, including your name, company, business email address, and the content of your messages, so we can respond to inquiries, schedule consultations, prepare proposals, and maintain communication about our services. When you browse the website, certain technical data is generated automatically, such as IP address, device and browser details, time of visit, and pages viewed; this information helps keep the site secure and reliable and supports improvements to content and navigation. Cookies and similar technologies may be used to operate the site. Some cookies are necessary for core functionality and security and remain active; optional tools such as analytics or advertising operate only if you enable them in the cookie settings, and you can revisit these choices at any time.
We work with trusted service providers that help us host and maintain the website, manage forms and communications, provide operational reporting, and—if enabled—perform analytics. Personal data is shared with them only to the extent needed for their tasks and is not used by them for their own purposes. We do not sell personal data and do not publish it publicly. Information may be disclosed to professional advisers for matters such as accounting and, where necessary, in connection with required reporting or to protect our rights, while limiting disclosure to what is needed.
Storage and processing generally take place in the regions used by our infrastructure and service providers. Where data is processed in other countries due to technology or logistics, we aim to keep appropriate protection measures in place so that your information remains safeguarded regardless of location.
We retain personal data only for as long as reasonably necessary for the purposes described in this Policy. Correspondence about your inquiry is kept for the period needed to manage communication and potential follow-ups. Contacts used for updates or newsletters are retained until you unsubscribe. Technical logs are kept for a limited time to support security and incident diagnostics. Once relevant periods expire, data is deleted or anonymised.
We apply organisational and technical measures designed to prevent unauthorised access, loss, alteration, or other misuse of data, including access controls, monitoring, backups, and staff confidentiality commitments. No method of transmission or storage is completely secure, but we continually improve our protection practices in line with the nature of the information we handle and the risks involved.
You may contact us to request access to your data, to correct inaccurate information, to request deletion where appropriate, to limit certain processing activities, to obtain a copy of your data in a commonly used format, or to object to the use of your contact details for optional communications. We will review and respond within a reasonable timeframe, taking into account our operational and record-keeping obligations. Please write to info@voicetactix.com to exercise these options.
The website is intended for a business audience and is not directed to children. If you believe a child has provided information to us, please let us know so we can take appropriate steps.
We may update this Policy to reflect changes in our practices. The latest version will always appear on this page and will state the effective date. By continuing to use the website after changes are posted, you confirm your acceptance of the updated Policy.