User Agreement (voicetactix.com)

Effective date: 01 May 2025
This User Agreement governs your access to and use of the website voicetactix.com (“Site”). By browsing or using the Site, you confirm that you have read and accepted this Agreement on your own behalf or on behalf of the organization you represent. If you do not agree, do not use the Site. The Site provides general information about Voicetactix’s outsourced customer support services and related capabilities. Site content is informational and does not, by itself, create an offer, commitment, quotation, or service agreement. Any commercial engagement with Voicetactix is subject to written terms issued or accepted by Voicetactix outside this Site.
You may use the Site only for legitimate business purposes related to learning about our services and contacting us. You agree not to interfere with or disrupt the operation of the Site, not to access areas or systems without authorization, not to test the vulnerability of our infrastructure, not to introduce malware or harmful code, not to harvest data, and not to use automated methods to access or copy content except through the normal functions of standard web browsers. You will not frame, mirror, or scrape the Site, or bypass measures that control access or usage.
If the Site allows you to submit forms, files, or messages, you are responsible for ensuring that your submissions are accurate, lawful for you to provide, free of harmful code, and appropriate for a professional audience. You authorize Voicetactix to use such submissions to respond to your requests, follow up on your inquiry, and improve the Site and our operations without obligation to compensate you. Confidential business information you intentionally share with us for evaluation or scoping is handled with appropriate care and is disclosed only to personnel and service providers who need it to support the requested interaction.
Materials on the Site—including text, visuals, layouts, and branding—belong to Voicetactix or its licensors. Access does not grant ownership. You may view the content and create a single copy for your internal evaluation of our services, provided proprietary notices are preserved; any other use (including reproduction, distribution, modification, public display, or creation of derivative works) requires prior written consent from Voicetactix. Trademarks, logos, and product names appearing on the Site may not be used without prior written permission from the respective owner.
We aim to keep information accurate and the Site available, but we do not promise that the Site will be uninterrupted, error-free, secure, or suitable for your particular needs. The Site and its content are provided “as is.” From time to time we may add, modify, suspend, or withdraw any part of the Site without notice, including for maintenance, performance, security events, or reasons outside our control. Statements on the Site about coverage, languages, onboarding timelines, or pricing models are directional descriptions of capabilities and are not guarantees unless expressly confirmed in writing for a specific engagement. The Site is not intended for emergency or life-safety communications.
The Site may reference or link to third-party sites, platforms, or resources. We do not control and are not responsible for third-party content, products, practices, or availability. Following any link is at your discretion. Your use of the Site is also subject to our Privacy Policy and the cookie choices available on the Site. By using the Site you acknowledge those documents and the preferences they describe.
To the extent permitted by the terms that apply to your use of the Site, Voicetactix will not be responsible for indirect, incidental, punitive, exemplary, or consequential losses arising from or related to Site use, including lost profits, loss of business, or reputational harm, even if advised of their possibility. If any liability arises, it will be limited to a reasonable amount in proportion to your direct losses caused by the Site. Nothing in this Agreement limits your obligation to comply with operational and security requirements for your own systems and networks.
You agree to indemnify and hold Voicetactix harmless from claims, damages, and costs (including reasonable professional fees) arising from your violation of this Agreement, your misuse of the Site, or your submissions that are inaccurate, unlawful for you to provide, infringing, or harmful. We may restrict or terminate your access to the Site if we reasonably believe there is a violation of this Agreement, a security or integrity risk, or other misuse. Upon termination, you must stop using the Site and delete any materials obtained from it if retention is not required for legitimate internal record-keeping.
We may update this Agreement from time to time by posting a new version on the Site. The version posted with its effective date is the current one and applies from that date. Continued use of the Site after changes are posted means you accept the updated text. If any provision is held invalid or unenforceable, the remaining provisions continue in effect. A delay or failure to exercise a right is not a waiver of that right.
For questions about this Agreement, please write to info@voicetactix.com.